About Us
Anxiety-free Life collects and processes your personal information in accordance with this privacy notice and in compliance with the General Data Protection Regulation (GDPR). This policy provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Information That We Collect From You
The information that is provided or collected might include your name, email address, postal address, telephone number and other contact details.
We may receive or collect such information through web forms and if you email or call us. We may also collect information about your computer or other device, including your browser type and IP address.
How We Use Your Personal Data
Anxiety-free Life takes your privacy very seriously, we will never disclose, share or sell your data without your consent; unless required to do so by law.
We collect your personal data to provide our services to you.
We only retain your data for as long as is necessary and for the purposes specified in this policy.
Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.
Your Rights
You have the right to access personal information that Anxiety-free Life processes about you.
You can request information about -
● What personal data we hold about you
● The purposes of the processing
● The categories of personal data concerned
● The recipients to whom the personal data has/will be disclosed
● How long we intend to store your personal data for
● If we did not collect the data directly from you, information about the source
You may also request that we update any incomplete or inaccurate data about you. We will strive to correct this as quickly as possible unless there are valid reasons for not doing so.
You also have the right to request that we delete your personal data in accordance with GDPR.
You may request we action your rights by contacting us at Anxiety-free Life, Flat 15, 1 Maud Chadburn Place, London, SW4 9DY. Or by emailing us at kevin@anxietyfreelife.co.uk
If we receive a request from you to exercise any of the above rights, we will ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We may only disclose information about you and contact details in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement
Please note that Anxiety-free Life does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the products and services ordered or used by you and you are notified beforehand.
For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a phone or other product or service.
Anxiety-free Life may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.
Safeguarding Measures
Anxiety-free Life recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general.
Anxiety-free Life is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard TLS certificates to provide encryption of data in transit, for example, access to Anxiety-free Life website and management portals is covered by HTTPS.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Anxiety-free Life cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
How Long We Keep Your Data
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services having expressed interest in them, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Cookie Notice
A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. When you visit a site that uses cookies, a cookie is downloaded onto your computer or mobile device so that the next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.
Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise the user experience and ensure the sites services function properly.
Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.
Facebook Pixel Notice
With your permission, our website utilizes the Facebook Pixel service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. Using this data also allows us to improve our advertising for a better experience to the users and also retarget you with further advertising on facebook and the use of Custom Audiences. Which you can find more information about and revoke your permission from here: https://www.facebook.com/ads/website_custom_audiences/.
However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes in accordance with Facebook’s Data use Policy found under: https://www.facebook.com/about/privacy/. Facebook Pixel Tracking allows Facebook and it’s partners to show you advertisements on and outside Facebook. In addition a cookie will be saved onto your computer for these purposes.
Policy Changes
We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Contact
If you have any questions regarding this policy, or your dealings with our website, please contact us here: kevin@anxietyfreelife.co.uk
Anxiety-free Life